Turnbull Consulting Group

Turnbull Consulting Group

As principal of Turnbull Consulting Group, Heather Turnbull’s purpose is to help organizations and individuals explore possibilities, make better decisions and take effective action. For more than twenty years, Heather’s facilitation skills have helped public, private and not-for-profit organizations create dialogue, build consensus and establish and execute implementation plans. Her one-on-one career counsel has helped mid- and senior-level executives discover how they can work more effectively, advance their professional goals and find...

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National not for profit sector council

National not for profit sector council

Need: Solicit input from public, private, and not for profit senior level stakeholders to address the attraction, recruitment and retention of women within Canada’s ICT sector; develop a report including actions/recommendations Action: Contributed to the successful execution of two national forums (Vancouver and Toronto) by recruiting attendees and coaching speakers, creating the critical path agenda and breakout discussions, facilitating both sessions, and writing the Final Report Result: The collected data and subsequent recommendations...

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Two Ontario-based, culturally unique credit unions merging operations

Two Ontario-based, culturally unique credit unions merging operations

Need: Assist the Chair and senior management (transition) team to create one united and competitive organization Action: Designed and facilitated a series of strategic planning, business development, teambuilding and town hall sessions (including a major national conference) over a two year period Result: Helped establish the strategic direction for the new organization, while fostering new levels of trust and collaboration amongst directors and senior managers.

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School authority with multiple stakeholders serving a unique student population

School authority with multiple stakeholders serving a unique student population

Need: Confirm Board accountabilities and responsibilities, assess requisite competencies and establish outcome based direction for the management Action: Created and facilitated an offsite planning session bringing together directors, a governance SME, and management, with the goal to “get everyone on the same page” and move the organization ahead Result: Directors acquired greater understanding of governance scope, as well as filling current and future talent needs; management afforded greater direction about implementing clearly articulated...

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Financial institution poised for growth

Financial institution poised for growth

Need: Assist CEO to better define and articulate the organization’s unique culture, as a source of competitive advantage Action: Creation of a staff advisory group that collects enterprise-wide data and consults to senior management Result: CEO making more informed decisions, based on broader input; achieving greater ROI from internal customer service training; and advisory group participants learning new skills while gaining greater appreciation for senior management roles and responsibilities.

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Client: Not for profit youth services organization

Client: Not for profit youth services organization

Need: Revise all the associated course materials (including a 350 page manual) of a violence-prevention training program, including assessing its commercial sales value Action: Reviewed, edited, and re-wrote all leader and participant copy; consulted on layout and formatting of the text, graphics, etc. Result: Completed the assignment within a condensed timeframe, enabling the client to meet new purchaser’s requirements.  

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Turnbull Consulting Group